Accessibility Statement for Chessington Business Waste Removal Services

We are committed to making our commercial waste and business waste removal Chessington services accessible to everyone. This accessibility statement describes how our information, digital tools and on-site procedures aim to meet WCAG 2.1 AA standards and to support businesses throughout the Chessington area. Our goal is to reduce barriers so that all customers and stakeholders can arrange, track and manage commercial waste removal with confidence.

Our approach includes using clear structure, semantic markup and meaningful headings to support screen-reader support and assistive technology. We use logical navigation, consistent labels and descriptive link text to ensure that automated readers and manual accessibility checks can parse our content easily. Where visual cues are used, we provide text alternatives to ensure equivalent access.

We design for keyboard navigation as a priority. This includes visible focus indicators, keyboard-operable controls and support for tab and arrow navigation in interactive tools. Key accessibility features include:

• Skip links and top-level navigation landmarks to move quickly between sections.
• Proper heading structure and ARIA roles to improve comprehension for assistive devices.
• Keyboard-accessible booking and quote forms for business waste removal in Chessington.

We also consider the accessibility of on-site services for commercial waste removal. Staff are trained to offer alternative communication methods when required, such as providing information in large print, easy read summaries or by arranging a face-to-face explanation where helpful. Our drivers and operatives are briefed to be responsive to access needs at business premises across Chessington.

Digital interactions related to Chessington business waste removal services — including booking, invoices and service notifications — are built to be usable with modern assistive technologies. We test keyboard navigation, screen-reader output and contrast ratios to maintain compliance with WCAG 2.1 AA and to detect regressions as interfaces evolve.

We carry out routine accessibility testing, combining automated checks and manual audits. When third-party tools are used for payments or mapping, we check those components for compatibility and provide accessible alternatives where necessary. Known limitations will be listed below, and we will update this statement as issues are fixed.

Technical measures we employ include semantic HTML, proper use of aria attributes where needed, descriptive form labels, and avoidance of content that flashes or moves unexpectedly. We aim for consistent focus management so that keyboard users and people using assistive technology can predict where focus will land when interacting with elements related to commercial waste removal booking and account management.

If you have an accessibility request related to a business waste removal service in Chessington, please contact our accessibility team via the published accessibility contact options on our site. We respond to accessibility requests in accessible formats upon request, and we do not require specific technical details beyond a clear description of the issue and preferred alternative format. Typical adjustments we can provide include:

• Documents in large print or plain text.
• Guided telephone or face-to-face explanations for service arrangements.
• Assistance completing forms or receiving confirmations in an alternative way.

We welcome reports of any barriers encountered when using our Chessington commercial waste removal services, whether online or on-site. Please describe the problem, the page or service affected, and the accessibility support you need. Our accessibility team monitors requests and aims to acknowledge reports promptly, provide a time estimate for resolution and offer interim workarounds where feasible.